R L Hayes Roofing & Repairs in Augusta, GA

Simply the best customer service in the CSRA Area. No waiting weeks to get put on a schedule. They checked the issue on Friday and had a crew there on Monday. The work was very professional and the results excellent. I recommend them for all your roofing needs. Additionally, the cost was super reasonable compared to others in this area.

I used RL Hayes back in 2017 to repair a small leak in one corner of the roof. I was very pleased with their work and their customer relations, so when we had a leak in a different part of the roof in 2024, I naturally chose them. I was not disappointed! They provided the same prompt, professional repair and the same friendly service. To them, I am a person, not a job, and that's very refreshing!

Best experience I ever had with a contractor! My roof was leaking and it was raining frequently, so I needed help quickly. I contacted the office and received a return call within an hour. After explaining my concern with the leak and current damage, he came out the next day and explained the problem and what needed to be done, and gave me a quote. Short of it, my roof was repaired within a few days under quote. It’s almost like it never happened. No pressure, no chasing down to see when they would arrive, and they cleaned up when they left.

The salesman met me on time, was very informative, courteous and respectful. He gave me a quote within 24 hours and called me to ask if I had any questions. Skylights came in within 2 weeks as promised and they were promptly installed with no leaks. The owner, Mr. Hayes, came by to inspect the job and talk with me personally as job was being performed. This is a top-notch company that, if needed, I would call immediately! Fantastic!

I had a leak around our furnace vent and four vent boots were cracked. I called many roofing companies and most were a month or more out on service or not willing to come out. I got a referral from a neighbor for RL Hayes Roofing. They quickly came out to provide me an estimate for the job and was able to come the next week to complete the job. They had a faster turn around time and better value than the three other roof companies that provided estimates. They notifed me when they would come and were right on time. They had a small crew which were able to get the job done efficiently. They did great work! We are very satisifed.